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FAQ

How long does shipping take in the United States ?

We have US-based warehouses that allow fast and reliable delivery.
Most orders are delivered within 3–6 business days, depending on your location. This ensures you receive your e-bike quickly without long overseas waiting times.

Do the e-bikes come fully assembled ?

Our bikes arrive 85–90% pre-assembled for easy setup.
Most
customers can complete installation in under 30 minutes with basic
tools. We also provide step-by-step guides to make the process simple
and hassle-free.

How far can the e-bike go on a single charge ?

Our e-bikes are built for reliable, long-range performance.
Actual
range varies by model, riding conditions, and usage, but most bikes are
designed to handle daily commuting and longer rides with ease.
For specific range details, please refer to each product page.

What warranty and support do you provide ?

We offer a 1-year limited warranty on major components.
Our
support team is available to assist with any technical or usage
questions, ensuring you have a smooth and worry-free ownership
experience.